Privacy policy
PERSONAL DATA PROTECTION
In accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD) and its implementing regulations, the person responsible for the website, in compliance with the provisions of art. 5 and 6 of the LOPD, informs all users of the website who provide or will provide their personal data, that these will be incorporated into an automated file that is duly registered with the Spanish Data Protection Agency.
By checking the box, users expressly and freely and unequivocally accept that their personal data will be processed by the provider to carry out the following purposes:
- Process orders, requests or any type of request made by the user through any of the contact forms made available to the user on the company’s website.
- Process orders through the online store.
The provider expressly informs and guarantees users that their personal data will not be transferred under any circumstances to third parties, and that whenever any type of transfer of personal data is to be made, express, informed, and unequivocal consent from the data owners will be requested in advance.
All data requested through the website is mandatory, as it is necessary to provide an optimal service to the user. If all data is not provided, the provider does not guarantee that the information and services provided are completely tailored to your needs.
The provider guarantees in any case to the user the exercise of the rights of access, rectification, cancellation, information and opposition, in the terms established in the current legislation. Therefore, in accordance with the provisions of Organic Law 15/1999, on the Protection of Personal Data (LOPD), you may exercise your rights by sending an express request, together with a copy of your ID, through the following means:
- Email: hola@shizenna.eu
- Postal address: Masia Montbrú (Casa Shizen’na) 08180 MOIÀ
If you do not wish to receive commercial communications from our company, please request this by email to: hola@shizenna.eu.
The provider has adopted all the necessary technical and organizational measures to guarantee the security and integrity of the personal data it processes, as well as to prevent its loss, alteration and/or access by unauthorized third parties.
The user will be responsible, in any case, for the veracity of the data provided, SHIZENNA, SL reserving the right to exclude from the registered services those users who have provided false data, without prejudice to taking any legal action it finds relevant.
USE OF COOKIES
The provider’s website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the correct operation and display of the site. The cookies used by the website are associated only with an anonymous user and their computer, and do not provide the user’s personal data by themselves.
By browsing this website, the user is accepting that ‘cookies’ can be installed on their terminal and that allow us to know the following information:
Statistical information on website use.
Types of cookies used
This website uses both temporary session cookies and permanent cookies. Session cookies store data only while the user is accessing the website and permanent cookies store data on the terminal so that it can be accessed and used in more than one session.
Depending on the purpose for which the data obtained through ‘cookies’ is processed, the website may use:
Technical cookies
These are those that allow the user to navigate through the website or application and use the different options or services that exist in it. For example, control traffic and data communication, identify the session, access restricted access web parts, remember the elements that make up an order, make the request for registration or participation in an event, use security elements during navigation and store content for the dissemination of videos or sound.
Third-party cookies
On some websites, third-party cookies can be installed that allow the management and improvement of the services offered. For example, statistical services from Google Analytics and Comscore.
The user has the possibility of configuring their browser to be notified of the receipt of cookies and to prevent their installation on their computer. Please consult the instructions and manuals of their browser for more information. Below we provide instructions for the most commonly used browsers.
To adjust permissions related to cookies in the Google Chrome browser:
Click on the menu located in the toolbar.
Select Settings.
Click Show advanced options.
In the ‘Privacy’ section, click on the Content Settings button.
In the ‘Cookies’ section you can configure the options.
To adjust permissions related to cookies in the Mozilla Firefox browser:
At the top of the Firefox window, click on the Tools menu.
Select Options.
Select the Privacy panel.
In the Firefox option you can choose Use custom settings for history to configure the options.
To adjust permissions related to cookies in the Internet Explorer 9 browser:
At the top of the Internet Explorer window, click on the Tools menu.
Select the Security tab and use the Delete browsing history option to delete cookies. Check the ‘Cookies’ box and then
click Delete.
Select the Security tab and access Settings. Move the slider all the way up to block all cookies or all the way down to allow all cookies. After that, click Accept.
If you block the use of ‘cookies’ in your browser, it is possible that some services or functionalities of the website will not be available.
Some browsers allow you to set specific rules for managing cookies on a per-website basis, which offers more precise control over your privacy. This means you can disable cookies from all sites except those you trust.
INTELLECTUAL AND INDUSTRIAL PROPERTY
The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics are the property of the provider or, where applicable, have a license or express authorization from the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registers.
Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization, requires in any case the prior written authorization by the provider. Any use not previously authorized by the provider will be considered a serious breach of the intellectual or industrial property rights of the author.
The designs, logos, text and/or graphics that are not owned by the provider and that may appear on the website belong to their respective owners, who are responsible for any possible controversy that may arise regarding them. In any case, the provider has the express and prior authorization from them.
The provider does not expressly authorize third parties to redirect directly to specific contents of the website, and must in any case redirect to the provider’s main website.
The provider recognizes in favor of their owners the corresponding industrial and intellectual property rights, and their mere mention or appearance on the website does not imply the existence of rights or any responsibility of the provider regarding them, nor does it imply support, sponsorship or recommendation on the part of the latter.
To make any type of observation regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so through the following email: hola@shizenna.eu
APPLICABLE LAW AND JURISDICTION
For the resolution of all disputes or issues related to this website or the activities carried out on it, Spanish legislation will be applicable, to which the parties expressly submit, with the Courts and Tribunals of Barcelona being competent for the resolution of all conflicts arising from or related to its use.
TERMS AND CONDITIONS
CONDITIONS OF USE SECTION.
Sales on this website are aimed at individuals, companies or professionals.
A box must be checked accepting the terms of use to proceed with the purchase.
Terms of use
By registering on shizenna.eu you accept its terms of use.
The use of shizenna.eu services after the modifications to the conditions of use have been published constitutes acceptance of them. In the event that you do not accept these modifications, please cancel your registered user account of shizenna.eu by sending an email to hola@shizenna.eu indicating that you wish to cancel the service.
Identify yourself as a customer
You can register as a customer initially from your Account. From this moment you will be able to make purchases and also receive commercial communications. At any time, if you do not wish to receive commercial communications from our company you can send us an email requesting it to: hola@shizenna.eu.
If you do not wish to register with a user account on the website, you can make the purchase as a Guest User.
See the privacy and confidentiality policy of shizenna.eu to learn about the processing of your personal data and the use of cookies on our website.
How to select the product
All you have to do is select the item you want, the quantity, size… and click on the “Buy” button. Each product indicates the price excluding VAT.
During the purchase process you have the possibility to modify the contents of the cart. You can delete items, add new ones or modify the requested quantity.
How to remove one or more items from your cart
On the right side of each line of items you will find the “Delete” product icon. Simply click on the icon on each of the items you wish to delete, and the amount of your purchase will be updated.
How to change the quantity of an item
In the quantities section, simply enter the new quantity, and the amount of your purchase will be updated.
How to add a new product to the cart
After you have added items to your cart, you can click on the “Continue Shopping” option, which will return you to the main page of shizenna.eu. Selecting the item you want and clicking “Buy” will add it to your cart.
Once you have chosen the products, press “Process order”.
How to choose an address
On the screen that you will see after confirming the items you want to purchase, you will have two spaces to enter the Billing Address and the Delivery Address. These two addresses will be different if you want to send the product to a different address than the billing address. In this case, you will have to enter the delivery address where you want us to send your purchase and your tax address as the billing address.
We will default to the delivery and billing information you have provided in your user account. However, when making each of your purchases, you will be asked to confirm the default addresses. If necessary, you can modify them on the spot.
Contents and information provided on the website
shizenna.eu reserves the right to modify the commercial offer presented on the website (modifications on products, prices, promotions and other commercial and service conditions) at any time.
We make every effort to provide the information contained in the website in a truthful manner and without typographical errors. In the event that at any time any such error occurs, which is beyond the control of SHIZENNA SL, it will be corrected immediately. If there is a typographical error in any of the prices shown and a customer has made a purchase decision based on this error, we will inform the customer of this error and they will have the right to cancel their purchase at no cost to them.
The shizenna.eu website, as well as the emails you receive from shizenna.eu, contain material protected by copyright. You agree that you do not acquire ownership of this protected material by the mere fact of downloading information protected by copyright from the shizenna.eu website. SHIZENNA SL owns and possesses the property in the selection, coordination, arrangement and modification of the content published on the website, as well as in its originals.
Users of the website shizenna.eu act responsibly and use the tools provided by shizenna.eu correctly and legally. If shizenna.eu determines that any of the users is not using the tools it provides responsibly, shizenna.eu will be authorized to censor, edit or block all types of transmissions of information from that user or use of the shizenna.eu system.
PRICES
The prices published on this website are indicated excluding VAT and including VAT. At the time of placing the order, the total price will be included with the corresponding expenses and taxes. All sales are made with their corresponding invoice.
Unless otherwise agreed in writing, products are delivered “Ex-works”, as this term is defined in Incoterms 2010.
Company Name: SHIZENNA SL
Address: c/ Argenteria, 1 · 17004 GIRONA
Tax ID: B67509232
Telephone: (+34) 636482001
email: hola@shizenna.eu
Registered in the Mercantile Registry of Barcelona